New Motorsport Empire public beta is open — play free in your browser
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Support

We’re here to help.

Answers about your account, online saves and the Empire Launcher — and a direct line to the team.

Contact

Write to the team.

Tell us your account email, your device and what happened — the team answers every message.

Contact us

Your account

How do I create an account?

Download the Empire Launcher, or open one of our iPhone and iPad apps, and choose Create account. It’s free, and the same account works everywhere.

I forgot my password.

Write to us through the contact form from the email address of your account. We’ll send you a temporary password, which you can then change in your account settings.

How do I delete my account?

In the Empire Launcher: Account → Delete account. In our iPhone and iPad apps: in the account settings. Or write to us. Deletion is immediate and permanent — see our privacy policy.

Online saves

How do online saves work?

Your save follows your account: play on your computer, then continue on your iPhone or iPad where you left off. Each device sends its progress when it saves.

Two devices changed my save. What happens?

The game shows you both versions — with their date and device — and lets you choose which one to keep.

Can I get an older save back?

We keep the previous version of your online save. Write to us with your account email and we’ll restore it.

Empire Launcher

How do I install the launcher?

Download it from the launcher page. On Windows, if SmartScreen warns you, choose More info → Run anyway. On Mac, if macOS can’t check the app, open System Settings → Privacy & Security → Open Anyway.

How do I join a beta?

Choose Request beta access on the game’s page in the launcher, or on our website. If you’re selected, we email you and the game appears in your library.

A game won’t start or seems damaged.

In the launcher, open the game and choose Verify files: damaged files are downloaded again. Your saves are never touched.

Empire Forge

How do I report a creation or a comment?

Use Report on the creation or the comment. Our moderators review every report.

How we handle your data: privacy policy · legal notice.

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